XFINITY ROUTER CONNECTION UPGRADE

Comcast may in its discretion use new or refurbished equipment. Upgraded Gateways shall be subject to availability at the time of your eligibility. If the Gateway is replaced with the same or similar device, the original 3-year period continues. If your leased Xfinity Gateway is for any reason upgraded during a 3-year period, the 3-year period resets on the date of upgrade.

XFINITY ROUTER CONNECTION UPGRADE

To receive the upgrade, you must contact Comcast to request the upgrade through the Xfinity App. Comcast will notify you when your equipment upgrade is available. Under the Program, Comcast will upgrade the Xfinity Gateway for eligible customers to a more recent Xfinity Gateway, once during a 3-year period beginning Mafor existing eligible customers.įor eligible customers adding xFi Complete after March 8, 2022, the 3-year period begins when you add the xFi Complete to your Account. Tech upgrade is subject to the tech upgrade terms and conditions available at.

Have maintained the Qualifying Service(s) and continue to lease an Xfinity Gateway continuously for three years after activating the Qualifying Services.Ĭustomers who only receive Xfinity services through bulk or similar accounts, agreements, or arrangements through which services are paid by a third party, are not eligible to participate in the program unless such customers have established individually billed accounts and satisfy the above-referenced eligibility requirements under that account.Are 18 years of age or older and a legal resident of a state where this program is available and.

Are a current Xfinity post-pay Internet residential customer, excluding customers on the Internet Essentials tier of service (“Qualifying Services”), with xFi Complete and have a current and active Xfinity account in good standing with no past due balances.

You’re eligible for a tech upgrade if you:

Xfinity router connection